Order Terms, Conditions and Licensing

Turnkey Package Subscription Refund Policy

First Charge

Before proceeding with an order, please take time and evaluate solutions to see if suitable for your project: Use live demos, software download, description pages with screenshots.

We provide demos to products prior to purchase (online setups and trial downloads) and clear references and licensing terms on the order pages. Turnkey package delivery includes setup of compatible hosting account, full mode licensing and installation/configuration that are not returnable as mentioned in terms on site. Contracted and allocated hosting resources are also not returnable.

If you can’t go ahead with your project for reasons that can’t be sorted out by clarifications, configuration or our developers, in reasonable way, you can cancel anytime before renewal and we can provide a partial refund.

A partial refund can be provided for remaining (not used) contracted time for hosting and full mode license, after deducting installation costs ($25/installation).

Recurring Charges

Plan subscriptions can be cancelled anytime from billing site where order was placed. Cancellation stops automated renewals, resulting in service termination.
A partial refund can be provided for remaining (not used) contracted time, for hosting and full mode license, after cancellation. Cancellation can be done from billing site (not by requesting from technical support). Billing site manages, records and notifies cancellations.

 

VideoWhisper Software License Agreement

End User License Agreement