F.A.Q.

  • Do I need to transfer my domain when using web + rtmp hosting plans?
    No, you just need to point domain (from domain registrar) to name severs provided on account setup. If you don’t have a domain, yet you can register a domain with any registrar.
  • Can I use a 3rd party host?
    Only if it meets all the requirements. Regular web hosts usually don’t meet the requirements and don’t have experience, configuration/network/servers designed for such setups. We don’t recommend using a provider that does not have experience with these streaming solutions as that often leads to long setup hassle and unreliable service.
  • Does this work on mobiles?
    Due to mobile browser limitations, streaming camera to RTMP and advanced live interactions are not available on mobile browssers.
    Solution implements special features for mobile support of certain functionality.
    Playback of live stream is available in mobile browsers as plain HTML5 HLS / DASH after transcoding based on recommended Wowza plans. This is suitable for free public shows / streams.
    Broadcasting live video and advanced interactions are available on mobile by developing custom mobile apps.
  • I have some other questions. Where can I find further clarifications?
    Submit a ticket with your questions and VideoWhisper technical support will assist as soon as possible.